Privacy Policy
Privacy commitment
Door121 recognises the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collected as confidential.
Send correspondence to Privacy Manager
Telephone: Facsimile: Email: privacy@Door121.com.au
Personal information access
You may review, change or delete personal information related your use of our online site. To access your information, simply click “Update my details” at the bottom of our website. If you would like to know what information we hold about you please contact our privacy manager.
If you discover that there is an error or information is missing, update your details online under the change your user details section.
We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.
Security
Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, Door121 will not to sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from Door121 or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.
By using the www.Door121.com (“Website”), you are consenting to the collection of information by us.
If any changes to these policies occur, we will notify our customers by updating this section of our website.
Privacy rights
If you believe that Door121 has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please email our privacy manager. We will try to satisfy any questions that you have and correct any errors on our part.
COLLECTION OF INFORMATION
What information we collect?
We may collect the following information from you:
• your name and contact details; • some personal details; • other information that you will supply to us.
Where we collect the information from?
We collect information via correspondence from You. This may be collected by telephone, email, mail or directly through the Website.
We also collect the following information that you may be unaware of:
• the name of the domain from which you access the internet; • the date and time you access our Website; and • the internet address of the Website from which you linked directly to our site.
Use of Collected Information
We use the information to assist in providing you with relevant information, notify you of products and special offers that may be of interest to you. The information we collect through the Website helps us better understand the products and services most helpful to you and provide a high level of customer service.
We may also provide value-added services and offers.
Storage of Collected Information
The security of Your personal information is important to us. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, email us at privacy@Door121.com.au
Access to Collected Information
If Your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@Door121.com.au
Communications
Door121 uses personally identifiable information for essential communications, such as emails and critical service details. We may also use this information, from time to time, for other purposes, including promotional emails.
If at any time You do not wish to receive such correspondence, You can request to be removed from our mailing lists by emailing us at info@Door121.com.au
You will be notified if a third party that is not our agent/service provider attempts to collect Your personal information so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Door121 may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share Your details as necessary for the third party to provide that service. These third parties are prohibited from using Your personally identifiable information for any other purpose.
Door121 does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose Your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links
Links on the Door121 site to external entities are not covered by this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.Door121.com.au.
Information deletion
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will notify You of those changes by means of a notice on our homepage.
